Last updated: November 14, 2026. This policy applies to westchesterflood.com, an independent website that takes flood restoration requests and passes them to local providers.
Information we collect
- Calls placed to the request line, (484) 275-9544. Calls are answered by an automated AI voice agent, which says so at the start of the call. Our call service logs caller ID, time and duration, and may keep a recording, a transcript and a summary of the call so your request can be passed on
- The Name, Phone, Email, ZIP and City / Location (plus any extra notes) sent through our forms
- Standard analytics such as page path, device class and a coarse location
Analytics
We rely on Google Analytics cookies for traffic measurement: they tell us roughly how visitors find these flood pages and which ones lead to a call or estimate request. Google's handling of that data is described in its privacy policy. Choosing Manage in our cookie banner, or blocking cookies in your browser settings, turns this off. See the cookie policy.
How we use information
To pass your request to a local flood restoration provider who may contact you, to follow up on that request, to improve the website and to understand advertising results. Your number is not sold as a marketing list.
Sharing
We share your request with the independent local provider who may perform the work, with service vendors that run calls, forms, hosting and analytics for us, and when the law requires it. See the lead policy.
Retention
Request records are kept only as long as needed to handle your request and meet bookkeeping or legal duties, and are then deleted.
Your choices
You may request a copy or deletion of request data we hold, or ask us not to use your number for non-emergency follow-up, by emailing ofcoursetrainingcenter@gmail.com. This is not a substitute for formal legal rights that may apply under state or federal law. See also do not sell or share.
Children
This website is meant for adults. We do not seek or knowingly keep data from anyone younger than 13.
Contact
ofcoursetrainingcenter@gmail.com
This page is general information, not legal advice.